Nerdwallet reviews 9
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Overview of Nerdwallet customer experience
Nerdwallet has been at the receiving end of numerous consumer complaints. The reviews suggest that the company lacks transparency and integrity. Consumers have reported inaccurate information and recommendations, leading to financial losses. The customer service is reportedly unresponsive and unsatisfactory, making it challenging to resolve issues. Additionally, the website's user experience has been criticized for being cluttered and confusing, making it challenging to navigate. Overall, Nerdwallet is reportedly failing to deliver on its promise of helping consumers make informed financial decisions, instead causing more harm than good.
F
F. Kris
Apr 07, 202311:48 am EDT
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On Aug 7th 2022 NerdWallet opened up an account with my email address without my permission
On Aug 7th 2022 NerdWallet opened up an account with my email address without my permission. I have never and never will do business with this company.
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Nerdwallet response
Apr 08, 20239:35 pm EDT
Thank you for bringing this matter to our attention.
Our records indicate that a NerdWallet account was created under your first and last name on August 7, 2022. Per your request, we have deactivated that account.
Please let us know if we can help with anything else.
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H. Harber
Apr 05, 202310:46 am EDT
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I somehow got signed up for emails when I didn't sign myself up
I somehow got signed up for emails when I didn't sign myself up. When I click "unsubscribe" on their e-mail, there is no option to unsubscribe on the page that comes up, so I am still constantly getting e-mails.
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Nerdwallet response
Apr 06, 20233:51 pm EDT
Thank you for bringing this matter to our attention.
Per your request, we have removed your email address from our email marketing list and updating do not send lists used by third-party vendors. Please allow up to seven (7) days for your request to be processed. During that time, you may receive additional email communications from NerdWallet and our third-party vendors. We apologize for any inconvenience.
Please let us know if we can help with anything else.
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C. Dickinson
Apr 09, 20232:56 am EDT
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I saw a link to a site with a debt consolidation calculator. Within the calculator, it had a link saying "check your free credit score". When you click on the link, it takes you to a page that says options for how Nerdwallet can help you. It automatically signs you up for a Nerdwallet account without your knowledge and then you get an email with your new account you didn't sign up for. It also does not give you the free credit score as it says in this link. This should be considered fraud.
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P. Bartoletti
Apr 08, 20238:43 pm EDT
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I just signed on to check emails and received a message thanking me for signing up...apparently the same complaint was filed by another user who did not realize they too had signed up. I do not want their service or app and certainly feel alarmed that the company's explanation to the other compliant deflects responsibility solely on the the party who is unexpectedly signed up. Please explain to me how I too have been signed up by taking some obscure link or option. Again I did not intentionally opt to sign up. PLEASE help me in getting removed from this app or whatever it is.
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R. Leffler
Apr 03, 202310:16 am EDT
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They published an article recommending a **** credit card that Wells Fargo confirmed is a predatory financial company
They published an article recommending a *** credit card that Wells Fargo confirmed is a predatory financial company. I signed up, resulting in the commission to NerdWallet, and then had significant financial harm done to myself and personal credit.
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Nerdwallet response
Apr 03, 20234:41 pm EDT
Dear Mr.
We have published reviews of both the OpenSky Secured Visa Credit Card and a number of the First Progress Secured Credit Cards. Both banks offer secured credit cards for consumers who qualify. The content on NerdWallet.com details some of the restrictions and potential fees associated with credit cards. The content does not make recommendations, instead provides information related to the types of accounts offered by those banks for consumers seeking secured credit cards.
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A. Satterfield
Apr 06, 20233:21 pm EDT
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This website gives you a 'free' quote on mortgage rates only after putting in personal data that is irrelevant to a mortgage rate. Then they sell your phone number, and other information to companies that have nothing to do with their services. That is ridiculous and a breach of privacy. Other companies manage to give the same quotes, and more without doing this.
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E. Heathcote
Apr 01, 20238:17 am EDT
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I keep getting emails from Nerdwallet about "my account" and extending loan offers
I keep getting emails from Nerdwallet about "my account" and extending loan offers. I never intentionally signed up for an account and perhaps it was via a sneaky link. I cannot get through to the "company." I want to delete my "account" and unsubscribe from getting emails.
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Nerdwallet response
Apr 02, 20233:43 pm EDT
Thank you for bringing this matter to our attention.
Per your request, we have removed your email address from our email marketing list and updated do not send lists used by our third-party vendors. We have also deactivated the NerdWallet account associated with your email address. You should not receive any further email communications from us.
Please let us know if we can help with anything else.
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J. Ratke
Mar 30, 20237:28 am EDT
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I received an email from *** thanking me for signing up for an account
I received an email from *** thanking me for signing up for an account. I never signed up for any Nerd Wallet account and would like to immediately have the account cancelled and my email removed from future use with Nerd Wallet! It's a shame that they set up accounts without out authorization.
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Nerdwallet response
Mar 31, 20236:40 pm EDT
Thank you for bringing this matter to our attention.
Per your request, we have deactivated the NerdWallet account associated with your email address. You should not receive any further email communications from us.
Please let us know if we can help with anything else.
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G. Kihn
Mar 28, 20236:27 am EDT
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I keep receiving emails from Nerd Wallet
I keep receiving emails from Nerd Wallet. I never signed up for them. I click on the 'unsubscribe' link at the bottom of their message but it just takes me to another page that has their various offerings for loans...it appears that they will not allow me to unsubscribe unless I create an account with them first! I want them to stop contacting me immediately!
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Nerdwallet response
Mar 28, 20237:21 pm EDT
Thank you for bringing this matter to our attention.
Per your request, we have removed your email address from our email marketing list and updated do not send lists used by our third-party vendors. You should not receive any further email communications from us.
Please let us know if we can help with anything else.
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J. Pollich
Mar 26, 20234:51 am EDT
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NerdWallet has essentially made it impossible to opt out of emails, has thanked me for joining NerdWallet when attempting to unsubscribe, and
NerdWallet has essentially made it impossible to opt out of emails, has thanked me for joining NerdWallet when attempting to unsubscribe, and makes it impossible to see who the affiliate links are to unsubscribe to those. I do not want them to have my information, to contact me, to sell my information, or have any further interaction with me. This is harassment.
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Nerdwallet response
Mar 26, 20236:42 am EDT
Thank you for bringing this matter to our attention.
Per your request, we have removed your email address from our email marketing list and updated do not send lists used by our third-party vendors. Please allow up to seven (7) days for your unsubscribe request to be processed. During that time, you may receive additional email communications from NerdWallet and third-party vendors. We apologize for any inconvenience.
Please let us know if we can help with anything else.
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Z. Rolfson
Mar 24, 20232:54 am EDT
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This website gives you a 'free' quote on mortgage rates only after putting in personal data that is irrelevant to a mortgage rate
This website gives you a 'free' quote on mortgage rates only after putting in personal data that is irrelevant to a mortgage rate. Then they sell your phone number, and other information to companies that have nothing to do with their services. That is ridiculous and a breach of privacy. Other companies manage to give the same quotes, and more without doing this.
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B. Schaden
Mar 22, 20232:45 am EDT
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I saw a link to a site with a debt consolidation calculator
I saw a link to a site with a debt consolidation calculator. Within the calculator, it had a link saying "check your free credit score". When you click on the link, it takes you to a page that says options for how Nerdwallet can help you. It automatically signs you up for a Nerdwallet account without your knowledge and then you get an email with your new account you didn't sign up for. It also does not give you the free credit score as it says in this link. This should be considered fraud.
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FAQs
Is NerdWallet a reliable source? ›
Is NerdWallet Safe to Use? Overall, NerdWallet is safe to use.
Is credit karma better than NerdWallet? ›Credit Karma is likely the best option for you if your primary concern is managing or improving your credit score. If your primary concern is budgeting and finance tracking, NerdWallet is likely the better choice.
Who owns NerdWallet? ›Tim Chen is the founder and CEO of NerdWallet. A former hedge fund equity analyst specializing in payment processing companies, credit card networks, and technology companies, Tim also worked as an equity research analyst at Credit Suisse First Boston. He is a graduate of Stanford University with a degree in economics.
How secure is NerdWallet? ›How does NerdWallet protect my personal information? We use industry-standard security controls, such as cryptography, to protect your personally identifying information. And our partners Yodlee, TransUnion, and Plaid do the same. How does NerdWallet get my credit score?
How successful is NerdWallet? ›How does NerdWallet make money: revenue model. NerdWallet made $379.6 Million in 2021. NerdWallet makes money by promoting financial products to its users. Financial service partners of NerdWallet pay in the form of revenue per action, revenue per click, revenue per lead, and revenue per funded loan arrangements.
What FICO score does NerdWallet use? ›NerdWallet uses VantageScore® 3.0 and your TransUnion® credit report data. Most lending decisions are made using the FICO® model.
Why is Credit Karma not correct? ›The credit scores and credit reports you see on Credit Karma come directly from TransUnion and Equifax, two of the three major consumer credit bureaus. They should accurately reflect your credit information as reported by those bureaus — but they may not match other reports and scores out there.
What credit bureau does NerdWallet use? ›How does NerdWallet get my free credit report and score? NerdWallet partners with TransUnion® to provide your TransUnion® credit report. Using the data in your credit report, it also provides your VantageScore® 3.0 credit score. Your score and credit report information are updated weekly.
Why does NerdWallet hurt your credit score? ›No. Checking your credit score on NerdWallet only prompts a soft inquiry on your credit report - not a hard inquiry - and will never impact your score in any way, no matter how often you check it.
Does NerdWallet sell your info? ›Personal Information We Collect, Disclose for a Business Purpose, and Sell. We collect the categories of personal information about California consumers identified in the chart below and use and disclose to third parties this information for business or commercial purposes.
How does NerdWallet make its money? ›
NerdWallet is an online platform providing tools and tips on all matters related to personal finance. The company gained traction as a simple web application comparing credit cards. NerdWallet makes money via affiliate commissions determined according to the affiliate agreements.
Why does NerdWallet need my Social Security number? ›For example, we may ask for your Social Security number, or a portion of it, to verify your identity in connection with services that enable you to see your current credit score or other financial information.
How do I get rid of NerdWallet? ›- Tap the three-bar menu in the upper right-hand corner.
- Tap Settings.
- Scroll down toward the bottom and tap Delete My Account.
- Tap Yes, Delete.
NerdWallet is entirely free for our account holders. So how do we make money? Our partners compensate us.
What are the ratings on NerdWallet? ›NerdWallet rates credit cards on a scale of 1 to 5 stars, with 5 being the best. The ratings are incremented in tenths of a star — 3.7, 4.3, 5.0 and so on.
What is NerdWallet known for? ›NerdWallet UK is an independent financial comparison website. Launched in 2004 originally under the name of Know Your Money. Run by a dedicated team, our goal is to provide quick, simple and clear comparisons for a wide range of financial products.
How many users are on NerdWallet? ›We had 20 million average Monthly Unique Users (MUUs), which was up 2% year-over-year. We continue to see strong engagement in many of our verticals such as SMB products and banking, but were pressured by a challenging macro environment in both mortgages and investing, as well as lapping a longer 2021 tax season.
Why is NerdWallet dropping? ›NerdWallet stock has fallen by -39% in 2022 year-to-date, as its revenue growth slowed as a result of weak mortgage demand.
Who are the largest shareholders of NerdWallet? ›...
2022.
Name | Equities | % |
---|---|---|
Innovius Capital Management LLC | 5,209,366 | 11.8% |
Institutional Venture Partners | 3,654,541 | 8.28% |
The Vanguard Group, Inc. | 3,077,494 | 6.97% |
- Health and wellness. Competitive health insurance for you and your dependents, plus mental health support through Ginger. ...
- Retirement support. Along with competitive salaries, we offer retirement solutions, matching 401Ks for all Nerds. ...
- True work-life balance.
How many people have an 850 credit score? ›
While achieving a perfect 850 credit score is rare, it's not impossible. About 1.3% of consumers have one, according to Experian's latest data. FICO scores can range anywhere from 300 to 850. The average score was 714, as of 2021.
What's the average credit score in America? ›Credit scores are three-digit numbers that show an important piece of your financial history. Credit scores help lenders decide whether to grant you credit. The average credit score in the United States is 698, based on VantageScore® data from February 2021. It's a myth that you only have one credit score.
Is A 650 A Good credit score? ›A credit score of 650 falls within FICO's “fair” range, which is 580 to 669. So, by that measure, a credit score isn't considered “good” until it reaches 670. People in the “fair” range are considered subprime borrowers, meaning their credit standing is less than what is desired.
Which credit score is the most accurate? ›Although Experian is the largest credit bureau in the U.S., TransUnion and Equifax are widely considered to be just as accurate and important. When it comes to credit scores, however, there is a clear winner: FICO® Score is used in 90% of lending decisions.
What is the best site to get all 3 credit reports? ›You have the right to request one free copy of your credit report each year from each of the three major consumer reporting companies (Equifax, Experian and TransUnion) by visiting AnnualCreditReport.com. You may also be able to view free reports more frequently online.
Why did my credit score go from 524 to 0? ›Credit scores can drop due to a variety of reasons, including late or missed payments, changes to your credit utilization rate, a change in your credit mix, closing older accounts (which may shorten your length of credit history overall), or applying for new credit accounts.
Why is my FICO score higher than my credit score? ›Why is my FICO® score different from my credit score? Your FICO Score is a credit score. But if your FICO score is different from another of your credit scores, it may be that the score you're viewing was calculated using one of the other scoring models that exist.
What company shows your real credit score? ›FICO scores are used in over 90% of lending decisions making the FICO® Basic, Advanced and Premier services the most accurate for credit score updates. All plans offer access to 28 versions of your FICO score, including scores for credit cards, mortgages and auto loans.
What does FICO score 8 mean? ›FICO 8 scores range between 300 and 850. A FICO score of at least 700 is considered a good score. There are also industry-specific versions of credit scores that businesses use. For example, the FICO Bankcard Score 8 is the most widely used score when you apply for a new credit card or a credit-limit increase.
Why did my credit score drop 100 points in one month? ›If your credit score dropped 100 points or more, it could be due to a late payment, collection account, tax lien or other reasons. While this big drop is alarming and significant, you can recover with time, responsible credit use, on-time payments and by speaking with any creditors or collection agencies.
Why did my credit score drop 40 points? ›
Your credit score may have dropped by 40 points because a late payment was listed on your credit report or you became further delinquent on past-due bills. It's also possible that your credit score fell because your credit card balances increased, causing your credit utilization to rise.
What are the three things not good about credit? ›Three common credit problems are: Lack of enough credit history. Denied credit application. Fraud and identity theft.
Is NerdWallet a hard inquiry? ›Most importantly, checking your own credit is a soft inquiry, so it won't affect your score. You can get your free credit report on demand from a personal finance website like NerdWallet. Or, you can use AnnualCreditReport.com to get your reports from the three major credit bureaus.
Is NerdWallet worth a buy? ›Yes, NerdWallet is a credible and unbiased resource. It holds positive ratings with a variety of review aggregators for its money-tracking tools, mobile app, and personal finance reviews.
How much does the CEO of NerdWallet make? ›CEO Compensation Analysis
Compensation vs Market: Tim's total compensation ($USD5. 40M) is about average for companies of similar size in the US market ($USD5. 39M).
- Shop the supermarket with intentionality.
- Skill up on the skillet.
- Don't quit restaurants cold turkey.
- Shop online with purpose.
- Stop solving problems with new products.
- Sanitize your social feeds.
- Make a budget.
- Find your "why"
Anyone can refuse to disclose his or her number, but the requester can refuse its services if you do not give it. Businesses, banks, schools, private agencies, etc., are free to request someone's number and use it for any purpose that does not violate a federal or state law.
Can someone open a credit card in my name without my Social Security number? ›An identity thief would have to obtain personal details such as your name, birthdate and Social Security number in order to open a credit card in your name. However, it is a federal crime to do this, and it can result in jail time when the thief is caught for their behavior.
Why you shouldn t keep your Social Security card in your wallet? ›Don't Carry Your Social Security Card in Your Wallet
Losing protection of your full Social Security number is a fast track to identity theft. Once it's loose, identify thieves will exploit it to get loans in your name, obtain credit cards or other financial chicanery.
Credit Karma is likely the best option for you if your primary concern is managing or improving your credit score. If your primary concern is budgeting and finance tracking, NerdWallet is likely the better choice.
Can NerdWallet be trusted? ›
Is NerdWallet Safe to Use? Overall, NerdWallet is safe to use.
Is it safe to link my bank account to NerdWallet? ›We take our responsibility to protect your confidential information seriously, using 128-bit encryption to protect your data. You can learn about NerdWallet's security practices here.
Does NerdWallet hurt your credit score? ›Checking your credit score on NerdWallet only prompts a soft inquiry on your credit report - not a hard inquiry - and will never impact your score in any way, no matter how often you check it.
What bureau does NerdWallet use? ›NerdWallet provides your VantageScore 3.0® using data provided by the TransUnion® credit reporting bureau.
Is there a monthly fee for NerdWallet? ›Best of all, it's free. See all your savings, credit cards, and investments together in one place. With everything connected, you'll get timely nerdy insights so you can be sure you're making the right financial decisions for you. Best of all, it's free.
What are the benefits of using NerdWallet? ›- Health and wellness. Competitive health insurance for you and your dependents, plus mental health support through Ginger. ...
- Retirement support. Along with competitive salaries, we offer retirement solutions, matching 401Ks for all Nerds. ...
- True work-life balance.
Now they are generating over $150 million in revenue annually and have over 39 million monthly users. Their business model is based on affiliate commissions. Financial companies, such as credit card companies or banks offering personal loans, pay NerdWallet for every sign up that is generated by NerdWallet's platforms.
How long has NerdWallet been around? ›Our co-founder, Chief Executive Officer and Chairman of our board of directors, Tim Chen, started NerdWallet in 2009 to bring clarity to all of life's financial decisions.
Should you give your bank your SSN? ›The answer is yes. To open an account with a U.S financial institution, you must provide your SSN. The banks use your SSN to evaluate your credit report and to send information about your interest and investment income/losses to the IRS.